Accessibility

Last updated: August 2026

Our commitment

At My Therapist UK, we believe everyone should be able to access information about therapy and find the support that's right for them. We're committed to making our website as accessible and easy to use as possible for all visitors, regardless of ability or the technology they use.

We continually review and improve the accessibility of our website and welcome feedback that helps us make it better.

Accessibility features

We aim to make My Therapist UK easy to use by:

  • Using clear, readable text and simple language.
  • Maintaining good colour contrast throughout the website.
  • Supporting keyboard navigation where possible.
  • Designing pages that work across desktop, tablet and mobile devices.
  • Using descriptive headings to improve page structure.
  • Providing alternative text for meaningful images where appropriate.
  • Ensuring interactive elements such as buttons and forms are clearly identifiable.
  • Supporting modern screen readers and assistive technologies.

Watching therapist introduction videos

Some therapist profiles include introduction videos to help you get to know the therapist before making contact.

Where possible, therapists are encouraged to provide captions or subtitles to improve accessibility. As this content is uploaded by individual therapists, accessibility features may vary between profiles.

Third-party content

Some parts of the website may include embedded content or services provided by third parties. While we aim to choose accessible services wherever possible, we cannot guarantee the accessibility of third-party websites or embedded content.

Browser compatibility

My Therapist UK is designed to work with current versions of major web browsers, including:

  • Google Chrome
  • Microsoft Edge
  • Safari
  • Mozilla Firefox

For the best experience, we recommend keeping your browser up to date.

Need assistance?

If you experience any accessibility difficulties while using My Therapist UK, or if you have suggestions on how we can improve accessibility, we'd love to hear from you.

Please contact us at: hello@mytherapistuk.uk

When contacting us, it helps if you can include:

  • The page you were visiting.
  • The issue you experienced.
  • The device and browser you were using (if known).

We'll do our best to investigate and respond as quickly as possible.