Frequently Asked Questions

Answer five simple questions about what you are looking for and we will recommend qualified therapists who closely match your needs. You can then compare profiles, watch introduction videos and contact therapists directly when you are ready.

Yes. Searching for therapists, viewing profiles and receiving personalised recommendations is completely free. You only pay your chosen therapist directly if you decide to book an appointment.

No. You can search for therapists, compare profiles and explore your matches without creating an account.

Yes. We never assign you a therapist. Instead, we recommend therapists who match your preferences, giving you the information you need to choose who you would like to contact.

Yes. You are welcome to contact more than one therapist to compare availability or arrange introductory conversations before deciding who you would like to work with.

Yes. Every therapist is individually reviewed before their profile is published. We verify their identity, professional registration and relevant insurance information before they appear on My Therapist UK.

Therapists listed on My Therapist UK are qualified professionals working in private practice. We check their membership with recognised professional bodies before approving their profiles.

Yes. You can discover therapists offering face-to-face sessions in your area, as well as professionals offering online therapy across the UK.

Many therapists offer online appointments, face-to-face sessions or a combination of both. Each therapist profile clearly explains how their sessions are available.

Each therapist sets their own fees, so prices vary. Session costs are displayed clearly on the therapist’s profile before you make contact.

That is why My Therapist UK provides personalised recommendations. Rather than searching through hundreds of profiles, you can answer five simple questions and see therapists who closely match your needs and preferences.

Match Potential shows how closely a therapist matches the preferences selected during your search, such as specialisms, therapy style, availability and session type. It is intended as a helpful guide rather than a guarantee.

Finding a therapist can take time. You are free to return to My Therapist UK and contact another therapist whenever you choose.

Many therapists offer a free introductory conversation, although this varies between practices. Where available, this will be shown clearly on the therapist’s profile.

Some therapists provide a short introduction video so you can learn more about their personality and approach before contacting them. Profiles with a video will show this clearly.

No. Therapists cannot contact you unless you choose to contact them first.

You can use the email address, phone number or website shown on the therapist’s profile. You will deal directly with the therapist when arranging an introductory call or appointment.

No. My Therapist UK is a therapist discovery and directory platform. We help people find and contact independent therapists, but therapy is provided directly by the therapist you choose.

No. We do not sell therapy sessions or charge clients a subscription. Fees and payments are arranged directly between you and your therapist.

You can search without creating an account or submitting identifying personal information. The answers you give in the search are used only to generate your therapist recommendations, as described in our Privacy Policy.

Yes. Your search information is never displayed publicly or shared with therapists. A therapist only receives the information you choose to include when you contact them directly.

My Therapist UK focuses on trusted, independent therapists across the UK. We help people discover professionals matched to their needs, compare detailed profiles and contact therapists directly. Clients are not automatically assigned a therapist and are not required to purchase a platform subscription.

My Therapist UK is not an online therapy provider. It helps clients find independent UK therapists offering face-to-face, online or hybrid sessions. Clients choose their therapist and arrange therapy directly with that professional.

Yes. Qualified therapists and counsellors can apply to join. Every profile must complete the required verification process before it can become publicly visible.

You can reach us through our contact page or by emailing hello@mytherapistuk.uk and we will get back to you as soon as we can.